절개 모발이식 통증, 수술 후 더 아플까요? [모자란형 Q&A #02]

Chapter 1. General Provisions

Article 1. Purpose

These Terms of Service govern the use of the Beaupeak application or website operated by CarryLab Co., Ltd. (the “Company”) and establish the basic rights, obligations, responsibilities, conditions of use, and procedures applicable between the Company and customers who use Beaupeak (the “Members”).

Article 2. Definitions

For purposes of these Terms, the following terms shall have the meanings set forth below:

• “Company” means CarryLab Co., Ltd., the entity that operates the Service.
• “Platform” means the website provided by the Company, currently including the website located at https://beaupeak.co.kr.
• “Member” means a customer who has created an account, including an ID and password, through the registration process and accesses and uses the Service provided by the Company in accordance with these Terms.
• “Non-Member” means a person who uses the Service without registering as a Member.
• “User” means any person who uses the Platform, including both Members and Non-Members.
• “Participating Provider” means a medical institution, medical professional, or related business that uses Beaupeak to register information regarding medical institutions, medical professionals, or medical services for promotional purposes directed toward Members.
• “Country” means the country of nationality selected by a Member during the registration process.
• “Service” means all services and features provided by the Company through the Platform, including the provision of information regarding medical institutions, procedure bookings, purchases of products through the online store, and the submission of reviews. The service marks and/or trademarks associated with the Service may vary depending on the time, country, or region. The Service defined in these Terms shall remain subject to these Terms notwithstanding any change to such service marks or trademarks.
• “Product” means any item sold through the Platform, including merchandise, cosmetics, and medical devices, but excluding medical procedures and consultations.
• “Procedure” means medical treatment or care provided to a User by a medical institution.
• “Booking” means the process by which a User submits an advance request through the Platform for a Procedure, consultation, or related service.
• “Post” means any information posted by a Member through the Service, including text, symbols, audio, sound, images, videos, files, and links.
• “Affiliate Content” means content created using a unique product URL provided by the Company or an affiliate partner (an “Affiliate Link”), through which certain revenue may be generated if a third party purchases a Product through such content (the “Affiliate Revenue”).
• “Partner” means a Member authorized to create Affiliate Content and earn Affiliate Revenue through the Platform operated by the Company.
• “Affiliate Link” means a trackable Product URL created by a Partner in accordance with the method specified by the Company. Affiliate Revenue is calculated based on transactions completed through the applicable Affiliate Link.
• “Affiliate Revenue” means a commission or other compensation paid by the Company to a Partner in accordance with the standards established by the Company when a third party purchases a Product through Affiliate Content.
• “Affiliate Service” means all functions and systems provided by the Company that allow Partners to create Affiliate Links, share them externally, use them in content, and generate revenue.

Article 3. Publication, Explanation, and Amendment of These Terms

• The Company shall make these Terms, its company name, business address, representative’s name, business registration number, and contact information readily available to Members by posting them within the Service.
• The Company may amend these Terms to the extent that such amendments do not violate applicable laws and regulations, including the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Door-to-Door Sales, and the Framework Act on Consumers.
• When the Company amends these Terms, it shall specify the effective date and reasons for the amendment and post the amended Terms together with the existing Terms within the Service from at least seven days before the effective date until the day immediately preceding the effective date. If an amendment is materially disadvantageous to Members, the Company shall provide a prior notice period of at least 30 days, post the amendment within the Service, and individually notify Members by email. If individual notice is impracticable because a Member failed to provide contact information or failed to update changed contact information, the public notice shall be deemed to constitute individual notice.
• If the Company provides notice that a Member will be deemed to have agreed to the amended Terms unless the Member expressly objects before the effective date, and the Member does not expressly object, the Member shall be deemed to have agreed to the amended Terms.
• A Member who does not agree to the amended Terms may discontinue use of the Service and terminate the service agreement.
• Members are responsible for reviewing amendments to these Terms. The Company shall not be liable for any loss or damage resulting from a Member’s failure to become aware of an amendment.
• The Company may establish separate terms or operating policies for all or part of the Service where necessary. In the event of any conflict between these Terms and such separate terms or operating policies, the separate terms or operating policies shall prevail.

Chapter 2. Membership Registration and Management

Article 4. Membership Registration

A service agreement is formed when a person who wishes to become a Member (the “Applicant”) agrees to these Terms, submits a membership application by providing the required information in the form prescribed by the Company, and the Company approves the application.

The service agreement shall become effective when the Company displays a membership registration completion notice during the application process or otherwise notifies the Applicant that registration has been completed.

Members may view and modify their membership information through the “Edit My Information” section of My Page within the Service. Members may withdraw their membership through the membership withdrawal option located at the bottom of the “More” menu in My Page. Posts created by a Member will not automatically be deleted when the Member withdraws. Members should therefore delete any Posts they wish to remove before withdrawing.

Article 5. Restrictions on Use by Minors

• Children under the age of 14 may not use the Service.
• The Company may restrict membership registration and use of the Service by any person confirmed to be under the age of 14.
• Procedures or services restricted for minors under the Medical Service Act or other applicable laws and regulations shall not be provided, and the Company may restrict access to such Procedures or services.

Article 6. Modification and Management of Member Information

• Members may view and modify their personal information at any time through the personal information management page. However, certain information required for Service administration, including a Member’s legal name and ID, may not be editable.
• If any information provided during membership registration changes, the Member must update the information online or notify the Company of the change by email or another available method.
• The Company shall not be liable for any disadvantage resulting from a Member’s failure to notify the Company of such changes.

Article 7. Membership Withdrawal and Loss of Eligibility

• A Member may request membership withdrawal at any time, and the Company shall process the withdrawal without undue delay. However, withdrawal may be restricted if the Member has an ongoing order, consultation, or dispute. If the Member has any outstanding settlement amount or payment entitlement, withdrawal may be completed only if the Member waives the applicable right.
• Upon membership withdrawal, all personal information shall be destroyed without undue delay, except for information that must be retained under applicable laws or the Privacy Policy. Posts and comments created by the Member will not be deleted automatically and must be deleted directly by the Member before withdrawal.
• To prevent misuse of the Service, a person who withdraws may not register again for 30 days. Previously used IDs and nicknames may not be reused.
• The Company may restrict or suspend a Member’s eligibility if the Member:
• Provides false information when applying for membership;
• Fails to pay, when due, the price of goods purchased through the Company or any other obligation incurred in connection with use of the Company’s services;
• Interferes with another person’s use of the Company’s services, misappropriates another person’s information, or otherwise disrupts the orderly operation of electronic commerce;
• Uses the Company’s services to engage in conduct prohibited by applicable law or these Terms, or conduct contrary to public order or accepted standards of morality.
• If the conduct giving rise to a restriction or suspension is repeated at least twice or is not corrected within 30 days, the Company may terminate the Member’s eligibility.
• If the Company terminates a Member’s eligibility, it shall cancel the Member’s registration. Before cancellation, the Company shall notify the Member and provide the Member with a period of at least 30 days to submit an explanation.

Article 8. Notices and Notification Obligations

• The Company may notify a Member through the email address designated by the Member, an in-Service notification, KakaoTalk notification message, or other electronic means.
• For notices directed to an unspecified number of Members, the Company may substitute individual notice by posting the notice on the Service for at least seven days. However, the Company shall provide individual notice of matters that materially affect a specific Member’s transaction.
• Members must notify the Company of any change to their contact information. The Company shall not be liable if a Member fails to receive a notice due to the Member’s failure to update such information.

Chapter 3. Use of the Service

Article 9. Scope of the Service

• The Company provides the following services:
• Provision of information regarding medical institutions and the facilitation of consultations and Bookings;
• Sale and delivery of Products through the online store;
• Creation of Affiliate Content and settlement of Affiliate Revenue through Beaupeak Crew.

Article 10. Modification and Suspension of the Service

• The Company may temporarily suspend the Service in the event of maintenance, inspection, replacement, or malfunction of computers or other information and communications equipment, interruption of communications, or another similar circumstance.
• If the Company becomes unable to provide the Service due to a change in its business line, discontinuation of the business, business integration, or another comparable reason, it shall notify Users in accordance with Article 8.

Article 11. Management of Posts

• Copyright in reviews, comments, and other Posts created by Members remains with the applicable Member. However, the Company may use such Posts for the operation and promotion of the Platform.
• Posts and comments created by a Member will remain available for the operation of the Service and the sharing of information with other Members even after the Member terminates the service agreement or withdraws membership. Because the Member’s identity may no longer be verifiable after withdrawal, the Member may be unable to delete such Posts directly. A Member who wishes to delete a Post must therefore delete it before withdrawing.

Article 12. Restrictions on Use and Termination

• If a Member violates these Terms or interferes with the normal operation of the Service, the Company may restrict the Member’s use of the Service or compulsorily terminate the service agreement. Restrictions may be imposed in stages, including caution, warning, temporary suspension, and permanent suspension. A Member account that is subject to sanctions for violation of an operating policy may be restricted from withdrawing membership until the investigation is completed or the sanction period expires.
• If the Company terminates a service agreement, it shall notify the Member of the termination, and the Member shall be given an opportunity to submit an explanation. Personal information relating to a Member whose membership has been compulsorily terminated due to a violation of an operating policy may be retained for the legally required retention period for the purposes of preventing misuse and conducting investigations under applicable laws, after which it shall be destroyed.

Chapter 4. Medical Intermediation Services

Article 13. Provision of Medical Institution Information

The Company registers and provides Members with information regarding medical institutions, medical professionals, and Procedures supplied by Participating Providers. If such information changes due to circumstances attributable to a Participating Provider or differs from the actual circumstances, the Company shall not be liable unless the discrepancy resulted from the Company’s willful misconduct or gross negligence.

Article 14. Procedure Bookings and Consultations

A Member may request a consultation or Procedure Booking with a medical institution through the Platform. A Booking shall be confirmed when the Member receives approval or a booking confirmation notice from the applicable Participating Provider.

Article 15. Performance of Procedures and Scope of Responsibility

The applicable Participating Provider is solely responsible for providing medical treatment and Procedures. Responsibility for any medical accident or dispute arising during a Procedure shall be determined between the applicable Participating Provider and the Member. The Company provides only an intermediation system and does not directly participate in, provide, or act as an agent in connection with medical treatment.

Article 16. Consent for Procedures Involving Minors

A minor Member must obtain the consent of a legal representative before booking a Procedure. If such consent cannot be verified, the applicable Participating Provider may refuse to provide the Procedure.

Article 17. Cancellation and Refund Policy for Procedures

Cancellation and refund terms for Procedure Bookings shall be governed by applicable laws and the internal refund policy of the applicable Participating Provider. A cancellation fee may be charged depending on when the cancellation is made.

Chapter 5. Online Store Services

Article 18. Product Information and Notice of Mail-Order Brokerage Status

If a Product becomes unavailable or its technical specifications change, the Company may modify the details of the Product to be supplied under future contracts.

The Company acts as a mail-order broker that facilitates Product transactions through the Platform and is not a party to transactions between Members and merchants. Responsibility for the sale, delivery, exchange, return, refund, or defect of a Product rests with the merchant that sold the applicable Product.

The Company shall take all measures required within the scope of its responsibilities as a mail-order broker under applicable laws and regulations.

Article 19. Purchase Applications and Formation of Contracts

A Member may apply to purchase a Product in accordance with the procedures prescribed by the Platform. A purchase contract shall be formed when acceptance of the Member’s application is communicated.

Article 20. Payments and Settlement

Product payments must be made using a payment method made available through the Platform. As a general rule, any issue occurring during payment processing shall be resolved between the Member and the applicable payment service provider.

Article 21. Delivery and Supply

Unless otherwise agreed with the User, the Company shall take the measures necessary to deliver the Product within seven days after payment is completed.

Article 22. Exchanges, Returns, and Refunds

A Member may withdraw from a purchase contract within seven days after receiving the Product. If a return is requested due to a change of mind, the Member shall bear the cost of both the original and return delivery.

If a Product is defective, incorrectly delivered, or inconsistent with its description or advertisement due to circumstances attributable to the merchant, the merchant shall bear the return delivery cost.

Exchanges, returns, and refunds may be processed after confirmation by the merchant that sold the applicable Product.

Article 23. Restrictions on Withdrawal from Purchase Contracts

A Member may not request an exchange or return where a Product falls within a category for which withdrawal is restricted under applicable laws, including cosmetics or medical devices whose value is materially diminished after opening, and custom-made Products.

Chapter 6. Affiliate Revenue Services

Article 24. Partner Registration and Eligibility

A Partner, including a Beaupeak Crew member, must apply through the procedure prescribed by the Company and receive the Company’s approval before being granted Partner status.

Article 25. Creation and Sharing of Affiliate Links

A Partner may create and share Affiliate Links through the system provided by the Company. Partners must not engage in conduct that harms the reputation or image of the Platform, including distributing false information.

Article 26. Criteria for Generating Affiliate Revenue

Affiliate Revenue shall be calculated only after a purchase made through an Affiliate Link has been finally confirmed and the applicable cancellation and return periods have fully expired.

Article 27. Fraudulent Conduct and Recovery of Revenue

If Affiliate Revenue is generated through fraudulent or improper means, the Company may refuse to make payment or recover any Affiliate Revenue already paid.

Article 28. Settlement and Payment of Affiliate Revenue

Affiliate Revenue shall be settled and paid on the date designated by the Company each month. If the amount payable is below the minimum settlement threshold, it may be carried forward to the following settlement period.

Article 29. Taxes and Withholding

When paying Affiliate Revenue, the Company shall deduct any withholding taxes required under applicable laws and regulations. Partners must provide the minimum information necessary for settlement and tax processing.

Chapter 7. Rights and Obligations of Users

Article 30. General Obligations of Users

Users must not engage in conduct that violates these Terms or applicable laws, including misappropriating another person’s information, registering false information, or interfering with or disrupting the Platform’s systems.

Article 31. Obligations of the Company

The Company shall use reasonable efforts to provide the Service in a stable manner and shall establish and operate appropriate security systems to protect Members’ personal information.

Article 32. Protection of Personal Information

The Company shall protect Members’ personal information and comply with its separately published Privacy Policy.

Article 33. Copyright and Intellectual Property Rights

Copyright and other intellectual property rights in materials created by the Company belong to the Company. Members may not commercially use such materials without the Company’s prior authorization.

Article 34. Advertising and Marketing

The Company may display advertisements within the Service. The Company may send marketing information by email, KakaoTalk notification message, or another electronic means only to Members who have consented to receive such information.

Chapter 8. Damages and Disclaimers

Article 35. Damages

If the Company or a Member causes damage to the other party by violating these Terms, the breaching party shall be liable to compensate the other party for such damage.

Article 36. Disclaimer

The Company shall not be liable for any interruption, failure, or outcome relating to the use of the Service that results from a force majeure event, including a natural disaster, circumstances attributable to a Participating Provider, or circumstances attributable to a Member.

Article 37. Dispute Resolution and Jurisdiction

Any legal action arising from or relating to the use of the Service shall be subject to the jurisdiction of the court having jurisdiction over the location of the Company’s head office.

Chapter 9. Amendment and Implementation of These Terms

Article 38. Amendments to These Terms of Service

These Terms may be amended in accordance with applicable laws and regulations or the Company’s policies. Any amendment shall be announced through a notice posted within the Service.

Effective Date: January 12, 2026

Revision Date: May 6, 2026